Your Purpose
Join the MSC Cruises Excellence Hub in Valencia as a Sales Operations Specialist and support the transformation, standardization, and continuous improvement of Direct Sales operations across our international markets.
The role will support the design, coordination, and execution of operational initiatives and projects that contribute to the growth and consolidation of the Valencia Direct Sales Hub as a Center of Excellence. Acting as a key liaison between markets and central functions, you will help drive alignment, facilitate communication, monitor project progress, and ensure the timely delivery of key activities and objectives.
You will be responsible for preparing business insights, reports, presentations, and project documentation, while supporting stakeholders with data-driven recommendations and operational best practices. This role offers a unique opportunity to contribute to a fast-evolving international environment focused on operational excellence, collaboration, and continuous improvement.
Your Impact
Initiatives & Project Coordination




Support the execution and continuous development of initiatives contributing to the growth and consolidation of the Valencia Direct Sales Hub across markets.
Coordinate project activities and cross-functional workstreams, ensuring alignment, timely execution, and effective stakeholder collaboration.
Monitor project milestones, deliverables, and action plans, proactively tracking progress and supporting issue resolution.
Facilitate communication and alignment among internal stakeholders involved in hub development and operational improvement initiatives.
Identify process improvement opportunities and contribute to the definition of business requirements to support future enhancements and scalability.

Business Planning & Stakeholder Support
Prepare executive presentations, reports, and business materials to support strategic initiatives, governance meetings, and leadership reviews.
Consolidate information from

📌 Sales Operations Specialist (Valencia)
🏢 MSC Cruises
📍 Valencia