Job Title:
Customer Representative - Bilingual (French-speaking) -onsite- MS01
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a integral technology and
services leader that powers the brands of the future. We help well-known brands
— the ones you use every day — improve their businesses with technology and
integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Representative in
Barcelona (On-site), you will be part of our team of game-changers who are
powering the brands of the future in the fashion industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop
“friends for life” at the same time. We’ll give you all the
training, cutting-edge technologies, and the continuing support you’ll need to
succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our
clients, their customers, our people, our community, and our planet.
As a Customer Representative on our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, chats, or other
automated alerts) and solve users’ demands
- Take incoming calls from boutiques and shops and resolve demands
- Log call details onto call management systems and provide response and
resolution within SLA
- Maintain service and product knowledge and expertise associated with
applications specific to individual customers
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds,
who are curious and willing to learn. Your natural talent to help others and go
beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
- Are proficient or bilingual in French plus an advanced level of English
- Have good disposition to work in a customer service environment
- Have customer care skills – a
📌 Customer Representative (Barcelona)
🏢 CNX
📍 Barcelona