Job Title:
Fashion Support Consultant - (Italian speaking) - Onsite - MX02
Job Description
Experience the power of a game - changing career
Are you looking for what’s next? We’re a general technology and services leader
that powers the brands of the future. We help well-known brands — the ones you
use every day — improve their businesses with technology and integrated
solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Fashion Support Consultant in
Barcelona (on-site), you will be part of our team of game-changers who are
powering the brands of the future in fashion.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing
support you’ll need to succeed. At Concentrix, there’s a real career and
personal growth potential. In fact, about 80% of our managers and leaders have
been promoted from within That’s why we offer a range of FREE Learning and
Leadership Development programs designed to set you on your way to the kind of
career you’ve always envisioned.
What you will do in this role
As a Fashion Support Consultant on our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, chats, or other
automated alerts) and solve users’ demands.
- Log call details onto call management systems and provide response and
resolution within SLA.
- Maintain service and product knowledge and expertise associated with
applications specific to individual customers.
- Escalate potential service issues initially with Mentor. To follow all the
processes and procedures of the project.
- Understand and comply with administrative duties
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds,
who are curious and willing to learn. Your natural talent to help others and go
beyond WOW for our customers will fit right in with what we do and who we
are.
Concentrix is a great match if you:
- Are proficient or bilingual in Italian an
📌 Fashion Support Consultant (Barcelona)
🏢 CNX
📍 Barcelona