Workster is partnering with one of the

largest integral outsourcing companies

to recruit

Spanish-speaking Customer Support Experts

for various international projects across multiple industries.

These roles support

major global companies

in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names.

Your Role

As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience.
You will:
Assist users with empathy, accuracy, and efficiency
Stay informed about the specific project’s policies, products, and guidelines
Make balanced, policy-aligned decisions while maintaining user satisfaction
Communicate clearly and professionally, in writing and verbally
Investigate and resolve inquiries related to accounts, usage, and service issues
Respond to user questions with high quality, speed, and empathy
Use your market knowledge to spot trends and recommend scalable improvements




Analyze incoming data to enhance the overall user experience
Support enforcement of platform or service rules when required
Review reported content or cases within agreed timeframes
Identify workflow inefficiencies and suggest process improvements
Recognize patterns and escalate cases when necessary

Your Qualifications

C1 level Spanish
Good English (B2)
Availability for

remote roles within Greece

or for

office-based positions in Athens

(depending on the project)
Customer Support experience is a plus
Ability to work independently and collaboratively
Strong problem-solving and critical thinking skills
Flexibility and adaptability to policy and process changes
Confident computer and internet skills
Ability to provide required documentation (ID/Passport, Birth Certificate)

The Offer

Multiple project options

, matched to your skills and preferences
Remote positions anywhere in Greece

and

onsite roles in Athens

📌 Spanish Customer Support Expert (Santiago de Compostela)
🏢 Workster
📍 Santiago de Compostela