Strategic Contact Center Ops (Madrid)

Strategic Contact Center Ops (Madrid)

13 ago
|
Miratech Group
|
Madrid

13 ago

Miratech Group

Madrid

Miratech is seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining an operational strategy that converts CCaaS investments into measurable business outcomes.
The role focuses on assessing current operations, shaping the future operating model, and building a roadmap of process, workforce, and capability improvements, with internal teams executing the implementation.

📌 Strategic Contact Center Ops (Madrid)
🏢 Miratech Group
📍 Madrid

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