Job Title:
Customer Service Representative (Swedish - Speaking) - On Site - TR02
Job Description
Experience the power of a game-changing career
Are you looking for what’s next? We’re a general technology and services leader
that powers the brands of the future. We help well-known brands — the ones you
use every day — improve their businesses with technology and integrated
solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Service Representative
in Barcelona (on-site), you will be part of our team of game-changers who are
powering the brands of the future in tech, finance, travel, fashion, healthcare,
and more.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing
support you’ll need to succeed. At Concentrix, there’s a real career and
personal growth potential. In fact, about 80% of our managers and leaders have
been promoted from within That’s why we offer a range of FREE Learning and
Leadership Development programs designed to set you on your way to the kind of
career you’ve always envisioned.
What you will do in this role
As a Customer Service Representative on our team, you will:
- Respond appropriately to customers’ requests and provide all the necessary
advice guaranteeing satisfaction and ensuring contractual SLA is maintained
- Escalate potential service issues
- Liaise with Supervisors/ Mentors on specific projects where requested
Your qualifications:
We embrace our game-changers with open arms, people from diverse backgrounds,
who are curious and willing to learn. Your natural talent to help others and go
beyond WOW for our customers will fit right in with what we do and who we
are.
Concentrix is a great match if you:
- Are proficient or bilingual in Swedish and advanced in English
- Have previous experience in a similar position and industry
- Have basic sales skills, upselling and cross-selling
- Are in good disposition to work in a customer
📌 Customer Service Representative (Barcelona)
🏢 CNX
📍 Barcelona