We are ONLOGIST, a fast-growing tech company revolutionizing vehicle transport logistics across Europe. Our digital platform connects businesses with service providers, offering a seamless and cost-effective solution for vehicle movements.

We are looking for a
Key Account Manager
to manage and support our client accounts in Spain. This role focuses on client relationships, service quality, and the coordination of operational topics between customers and internal teams.

Responsibilities:
- Manage and develop client accounts in Spain.
- Act as the main point of contact for assigned customers.
- Build and maintain strong, long-term client relationships.
- Coordinate operational topics between customers and internal teams.
- Monitor service performance and ensure customer expectations are met.
- Handle customer requests, incidents, and escalations.
- Support the onboarding and implementation of new clients.
- Identify recurring issues and opportunities to improve processes and service quality.




- Monitor account performance and relevant operational KPIs.

Languages:
- Fluent Spanish.
- Advanced English.
- Portuguese (fluent or advanced) is a plus.

Requirements:
- Strong communication and organizational skills.
- Customer-oriented and problem-solving mindset.
- Ability to manage multiple accounts and priorities in a fast-paced environment.
- Previous experience in account management, customer service, operations, or a similar customer-facing role is a plus.
- Proactive and detail-oriented profile.

What We Offer:
- Competitive salary based on experience.
- Career growth opportunities within an international tech company.
- A dynamic and collaborative work environment.
- Be part of an innovative team transforming vehicle logistics across Europe.

Note:
This role is hybrid and based in Madrid, with occasional business travel.

📌 Key Account Manager (Madrid)
🏢 ONLOGIST
📍 Madrid