Welcome to MST Holding
We are looking for Italian speakers with an excellent level of English to join our amazing Helpdesk Team in Barcelona
We offer a paid two-week training program in July, followed by the official start of the role in September, giving you the opportunity to build your skills and get ready for success from day one.
RESPONSIBILITIES
Join us as a Full-Time Helpdesk Specialist You will be responsible for providing first-line technical support, troubleshooting, and assistance for multifunction printers and related devices.
Your daily tasks will include:
Handling customer inquiries via phone and chat.
Providing technical support and troubleshooting.
Supporting customers from the Italian and UK markets.
Delivering a high-quality customer experience while resolving technical issues efficiently.
WHAT WE OFFER
Permanent contract.
Monday to Friday schedule – weekends are for relaxing
39-hour workweek, with shifts scheduled between 10:00 AM and 7:00 PM.




Annual gross salary of €19,623.91, plus a monthly productivity and quality bonus of up to €160 gross (up to €1,920 gross per year).
Two weeks of paid training, starting July 20th.
Office located just a few minutes from Hospital Clínic metro station.
Career development and growth opportunities.
On-site position in Barcelona with the possibility of remote work once you’ve gone through a solid learning curve and become independent in your role¿
REQUIREMENTS
Valid Spanish NIE and Social Security Number.
Currently living in Barcelona.
Immediate availability to start.
Fluency in Italian, along with an excellent level of English.
Availability to work on-site at our Barcelona office.
Please note: Applications from candidates who speak English only will not be considered.

📌 Helpdesk – Italian (Barcelona)
🏢 MST HOLDING
📍 Barcelona