Contracted hours:
- 20 hours per week until September
- 12 hours per week in October
- 8 hours per week in November and December
- For the remainder of the year, the schedule will be determined based on the airline's operational program.

Position: Air Transat Representative – Madrid

Salary: circa €22,000 per year (full-time equivalent)

About the Role

The Airline Representative is responsible for ensuring that every flight is operated in full compliance with airline quality standards, operational procedures, safety requirements and local regulatory obligations.

The role acts as the airline's operational representative at the airport, coordinating all aspects of flight operations, supervising ground handling activities and ensuring the safe, efficient and punctual turnaround of aircraft. The Airline Representative serves as the key liaison between the airline, airport authorities, flight crews and service providers, ensuring operational excellence and adherence to Service Level Agreements (SLAs).

What Success Looks Like
- Flights operate safely,



efficiently and in compliance with airline and regulatory requirements.
- Aircraft turnarounds are completed within scheduled timescales.
- Passenger check-in, boarding and baggage processes are managed effectively.
- Ground handling providers consistently meet contractual and SLA obligations.
- Operational documentation is accurate, complete and compliant.
- Delays, cancellations and irregular operations are managed professionally and effectively.
- Flight crews receive the support required to maintain operational continuity.
- Strong working relationships are maintained with airline, airport and handling partners.
- Operational costs are controlled without compromising safety or service quality.

Core Responsibilities

Passenger Services & Check-in Supervision
- Oversee passenger check-in operations.
- Ensure correct seat allocation and boarding procedures.
- Verify passenger travel documentation and compliance require

📌 Airline Representative (Comunidad de Madrid)
🏢 CMAC Group
📍 Comunidad de Madrid