13 ago
|
Jobgether
|
España
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Centric Engineer based in Spain.
This role offers the opportunity to become a key technical partner for enterprise customers, helping them maximize the value of modern data and AI platforms.
You will act as a bridge between customers, engineering, and product teams, solving complex technical challenges while improving the overall customer experience.
The position combines software engineering expertise, data platform knowledge, and customer advocacy in a fast-paced technology environment.
You will work on advanced troubleshooting, integrations, cloud technologies, and data infrastructure while influencing future product improvements.
This is an adecuado opportunity for a technically skilled professional who enjoys solving problems, communicating with customers, and driving meaningful outcomes.
You will join a collaborative team focused on innovation, continuous learning,
and building solutions that help organizations unlock the full potential of their data.
Accountabilities:
The Customer Centric Engineer will serve as a technical advisor for customers, providing advanced support, improving customer success, and collaborating with internal teams to enhance product capabilities. This role requires strong troubleshooting skills, customer empathy, and the ability to translate complex technical concepts into practical solutions.
- Provide advanced technical support to enterprise customers through multiple communication channels, including ticketing platforms, video meetings, and collaboration tools.
- Troubleshoot complex technical issues involving software configurations, integrations, networking, system architecture, and customer environments.
- Analyze logs, reproduce issues, debug code, and collaborate with engineering teams to identify effective solutions.
- Help customers successfully adopt and optimize platform capabilities whi
📌 Customer Centric Engineer (España)
🏢 Jobgether
📍 España