Fitbit Customer Support Specialist with Danish and English (Barcelona)

Fitbit Customer Support Specialist with Danish and English (Barcelona)

13 ago
|
TELUS Digital
|
Barcelona

13 ago

TELUS Digital

Barcelona

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

If you are excited about health and technology, join our Fitbit Team

As a Fitbit Customer Support with Danish and English, you will be part of a great team and will:
Help our users with any issues they might have via tickets or calls
Provide solutions to everyday device use questions on a case by case customer-oriented approach
Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
Work with a passionate team of customer-friendly colleagues from an international background

Not bad, right?

What we expect from you:

Fluency in Danish language for daily communication with customers
Good command of English (B1 or similar) for training and internal communication
Basic understanding of iOS and Android OS use/features
Demonstrating empathy
Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
Result-oriented with personal performance
Friendly and outgoing personality




Looking for a long-term employment

We offer:

Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Plane Ticket from your location to Sofia
€ 300 Voucher Vacation - Beach, Spa resort or mountains—the choice is yours
Taxi transportation directly from the airport to your accommodation
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives

Does it sound like the perfect job for you? APPLY NOW

About us: TELUS Digital Bulgaria is the largest employer in

📌 Fitbit Customer Support Specialist with Danish and English (Barcelona)
🏢 TELUS Digital
📍 Barcelona

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