Strategic Contact Center Ops (Valencia)

Strategic Contact Center Ops (Valencia)

13 ago
|
Miratech Group
|
Valencia

13 ago

Miratech Group

Valencia

Miratech is seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operating strategy that converts CCaaS investments into measurable business outcomes.
This is a strategic, business-facing role; you will assess current operations, design the future-state operating model, and build a roadmap of process, workforce, and capability improvements, while internal and partner teams execute the implementation.

📌 Strategic Contact Center Ops (Valencia)
🏢 Miratech Group
📍 Valencia

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