Customer Onboarding and Success Manager (España)

Customer Onboarding and Success Manager (España)

13 ago
|
Revolut
|
España

13 ago

Revolut

España

About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role
With GlobalHire, our new Employer of Record (EOR) product, we're empowering businesses to compliantly hire and pay employees across the globe.





We're looking for a results-driven Customer Onboarding and Success Manager to set up this function from the ground up. You'll be responsible for delivering an outstanding experience across the customer lifecycle.

You'll interact with customers, have a direct impact on acquisition and retention, and collaborate closely with Product and Engineering teams to build a best-in-class offering.

Up to shape what's next in finance? Let's get in touch.

What You'll Be Doing
- Owning the end-to-end onboarding process for your customer portfolio, ensuring alignment with customer hiring goals
- Building genuine relationships and becoming a trusted advisor for integral hiring
- Addressing customer issues proactively and managing escalations throughout the lifecycle
- Keeping customers informed on new features and product updates
- Driving ongoing product adoption and engagement
- Designing and optimising processes to streamline onboarding and customer success
- Creating pla

📌 Customer Onboarding and Success Manager (España)
🏢 Revolut
📍 España

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