Alcance
Guide all the service in the areas under your responsibility - Restaurant(s), Banquets, Bar(s), Room Service, Mini-Bar and Disco(s) - coordinating the teams in the field and providing assistance whenever necessary.Responsabilidades y áreas de actuación
Guiding and supervising a service area
- Supervise the service in the areas under your responsibility Restaurant(s), Banquets, Bar(s), Room Service, etc. and meet daily with the teams to organise and give indications about the service to be performed.
- Adjust and optimize the teams and material resources available to the events planned for each day.
Verifying daily occurrences, performances and conditions
- Verify the daily occurrences in the service, the quality levels of the product and service, the satisfaction/insatisfaction of the customers, the sanitary, cleaning and hygiene conditions,



in order to always ensure the best response capacity of its teams and, the quick resolution of eventual problems when they occur.Competencias de comportamiento
Orientación empresarial (ser optimizado)Orientación hacia los objetivos (Ser Eficiente)Adaptación a la transformación (Ser Ágil)Orientación al Cliente (interno y externo) (Ser Apasionado)Trabajo en equipo (Ser Participativo)Resiliencia (Ser Ágil)Rigor y atención al detalle (ser eficiente)Proactividad (Ser Eficiente)Conciencia ambiental y social (Ser Consciente)Competencias técnicas
Restaurant ServiceHACCPCustomer ServiceF&B; software (Micros)English

📌 Junior Waiter (Madrid)
🏢 Pestana Hotel Group
📍 Madrid