Welcome to MST Holding

We are looking for
French, Swedish and Italian
speakers (based in Barcelona)
with an excellent level of English
to join our amazing Helpdesk Team in Barcelona

We offer a
paid two-week training program in July
, followed by the
official start of the role in September
, giving you the opportunity to build your skills and get ready for success from day one.

RESPONSIBILITIES

Join us as a
Full-Time Helpdesk Specialist
You willbe responsible for providing first-line technical support, troubleshooting, and assistance for multifunction printers and related devices.

Your daily tasks will include:

· Handling customer inquiries via
phone and chat
.

· Providing technical support and troubleshooting.

· Supporting customers from the
UK market
and one additional market (French, Swedish, Italian, or Portuguese).

· Delivering a high-quality customer experience while resolving technical issues efficiently.

WHAT WE OFFER

· Permanent contract.

· Monday to Friday schedule – weekends are for relaxing ?

· 39-hour workweek,



with shifts scheduled between
10:00 AM and 7:00 PM
.

· Annual gross salary of
€19,623.91
, plus a
monthly productivity and quality bonus of up to €160 gross
(up to
€1,920 gross per year
).

·
Two weeks of paid training
, starting
July 20th
.

· Office located just a few minutes from
Hospital Clínic
metro station.

· Career development and growth opportunities.

· On-site position in Barcelona with the
possibility of remote work once you’ve gone through a solid learning curve and become independent in your role
✨

REQUIREMENTS
- Valid Spanish
NIE
and
Social Security Number
.
- Currently living in
Barcelona
.
- Immediate availability to start.
- Fluency in
French, Swedish or Italian
along with an
excellent level of English
.
- Availability to work on-site at our Barcelona office.

Please note:
Applications from candidates who speak
English only
will not be considered.

📌 Helpdesk – French, Swedish, Italian (Barcelona)
🏢 MST HOLDING
📍 Barcelona