13 ago
|
Amaris Consulting
|
Barcelona
13 ago
Amaris Consulting
Barcelona
Job Description
Your Role
As a
Workday Service Delivery Manager
, you will act as the
key link between the business and our supplier
, ensuring seamless service delivery and continuous alignment between business needs and technical execution on the Workday platform.
This is a
growth opportunity
resulting from the replacement of another consulting firm, where you will have a strategic impact from day one.
Your Responsibilities
- Act as the primary point of contact between the client's business teams and Accenture (Workday implementation/support partner)
- Oversee and manage the end-to-end service delivery of Workday-related projects and operations
- Ensure SLAs and KPIs are met, escalating risks and issues proactively
- Facilitate requirement gathering, prioritization, and change management processes between business stakeholders and technical teams
- Monitor project progress, coordinate governance meetings, and produce executive-level reporting
- Drive continuous improvement initiatives within the Workday ecosystem
- Support the onboarding phase during the transition from the previous consulting partner
Your Profile
- 7+ years of experience in IT service delivery, project management, or consulting roles
- Strong background in Workday (HCM, Financials, or related modules) as a functional, delivery, or project management profile
- Proven experience working in a triangular model (client – consulting firm – supplier)
- Excellent stakeholder management and communication skills
- Fluent in English (C1 or above); additional languages a plus
- Results-driven, autonomous, and comfortable working in a remote-first environment
- Experience in transition or vendor replacement projects is a strong asset
What We Offer
- A strategic and visible role within a high-impact program
- A dynamic and international environment at one of Europe's fastest-growing consulting firms
- Remote work from Barcelona, Madrid or Valencia
- Competitive compensation package aligned with your exper
📌 Workday Service Delivery Manager (Barcelona)
🏢 Amaris Consulting
📍 Barcelona