13 ago
|
Concentrix Spain
|
Barcelona
13 ago
Concentrix Spain
Barcelona
Experience the power of a game-changing career
If you're looking to grow and be inspired, as an Supervisor onsite in Barcelona you will be part of our team of game-changers who are powering the brands of the future.
Career growth and personal development
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
As an Supervisor, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.
Your responsibilities will include:
· Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
· Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
· Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
· Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team member
· Analyse data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
· Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
· Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
· Work with client contact on reporting and forecasting
· Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
· Work with client contact on reporting and forecasting
· Coordinate team incentives and Sales Performance Incentive Funds
· Partner and build busine
📌 Supervisor - (English Speaking) - Hybrid (Barcelona)
🏢 Concentrix Spain
📍 Barcelona