We are world leaders in control solutions for air conditioning, refrigeration and heating, as well as systems for humidification and adiabatic cooling. Our products guarantee high performance, are energy efficient and environmentally sustainable.

Carel Ibérica is looking for a Field Service Coordinator to join our Technical Service department, at our offices in Sant Feliu de Llobregat. This is a back-office role focused on the operational and administrative coordination of field interventions, carried out by our network of external technical partners across Spain and Portugal.

The selected candidate will work closely with the Service Manager and will be the central point of contact for planning, logistics, documentation, and warranty management — ensuring that each intervention is carried out efficiently from first contact to case closure.

The Technical Service department is in full expansion, playing a strategic role in the development of our commercial strategy. Preparation of quotes and proposals for field service interventions for customers.
Coordinate field service interventions:



plan interventions according to customer needs, identifying and assigning available external technical partners for each service request.
Act as the operational link between customers, technical partners, and the internal Service team.
Maintain accurate records of all service activities in the company's management systems.
Previous experience in service coordination, logistics, and back-office operations (1–2 years preferred).
Proficiency in Microsoft Office 365 and familiarity with ERP or CRM systems (preferably Salesforce and Oracle).
Spanish and English required.
Hybrid working model — combination of in-office and smart working days.
No field travel required — this is a purely back-office role with no on-site customer visits.
The opportunity to play a key role in the growth of the Service department

Every day we take concrete actions to help combat climate change, identifying an

📌 Head of Field Service Management (España)
🏢 Carel Industries
📍 España