AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company.

We’re looking for native-level English speakers who are based in Spain and fluent in Spanish to join our remote customer care team.

Main Responsibilities:
- Deliver excellent customer service to international clients needing health insurance for visa/residency purposes
- Handle administrative tasks: data updates.
- Accurately record information and escalate cases where necessary
- Empathize with customers and support their integration into the Spanish healthcare system

Work Schedule:
- Monday to Friday from 11:00 – 19:00
- Flexibility to cover different shifts occasionally (sick leave, holidays) is required

What We Offer:
- Full-time contract
- Position is 100% remote (from anywhere in Spain)
- Competitive salary + English language bonus




- Path to permanent employment: Initial agency contract with progression to an indefinite contract after training
- Career development opportunities – all managers and coordinators started as agents
- Training provided: onboarding and ongoing support throughout your career

Apply now and become part of a team that values collaboration, empathy, and professional growth

Requirements:
- Fluent English (native-level, spoken and written)
- Fluent Spanish (spoken and written)
- Reside in Spain and have the legal right to work
- Ability to work from home
- Basic computer skills
- Availability for 5 days of unpaid online training before starting
- Willing to work on Madrid local public holidays

📌 Customer Care Telephone Agent (España)
🏢 Prosegur
📍 España