Remote Support Engineer (España)

Remote Support Engineer (España)

13 ago
|
Concentrix Spain
|
España

13 ago

Concentrix Spain

España

Experience the Power of a Game-Changing Career
We are a integral leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most well-known companies — the ones you use every day — helping them transform their businesses through cutting-edge technology and integrated solutions.
As a Remote Support Engineer based on-site in Barcelona (Hybrid, after probation), you’ll become part of a dynamic team of game-changers shaping the future of global brands.

Career Growth and Personal Development
You’ll benefit from comprehensive training, access to the latest technologies, and ongoing support to help you succeed and grow. As a Remote Support Engineer , you will:
- Provide expert support on industrial 3D printers
- Remotely resolve hardware and/or software technical issues and application problems for our customers
- SW (CRM) to ensure proper handover to field, product/case history tracking and reporting
- Assist Care Center Agents and Customers on subjects such as product features, specifications,



parts info and compatibility, maintenance routines, educational programs and technical aspects in general, based on customer entitlement
- A native or proficient level of English
- Strong technical background with bachelor’s degree in Science/Engineering – preferably Mechanical, Industrial or Electrical Engineering – or equivalent
- It will be a plus if you have:
- Experience in a customer facing role (onsite support, remote support or similar)
- Ability to follow and read electrical / electronic diagrams
- Experience in Additive Manufacturing technology, 3D Modeling Software - Magics (Materialise) and NetFabb (Autodesk) and/or 3D printing workflows
We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:
- Full time 39 hours/week permanent contract
- FT- 39h -Rotative Monday - Friday

📌 Remote Support Engineer (España)
🏢 Concentrix Spain
📍 España

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