The Centre for Genomic Regulation (CRG) is an international biomedical research institute of excellence, based in Barcelona, Spain, with more than 400 scientists from 44 countries. The CRG shares principles of an interdisciplinary, motivated and creative scientific team that is supported by high-end and innovative technologies and a adaptable and efficient administration.
In April 2021, the Centre for Genomic Regulation (CRG) received the renewal of the 'HR Excellence in Research' logo from the European Commission. This is a recognition of the Institute's commitment to developing an HR Strategy for Researchers, designed to bring the practices and procedures in line with the principles of the European Charter for Researchers and the Code of Conduct for the Recruitment of Researchers (Charter and Code).
Please, check out our Recruitment Policy
The Role
The Helpdesk internship student will be assisting the other Helpdesk technicians with the responsibility of resolving user requests of any kind, both in-situ or remotely.
The main responsibilities are:
- Support to the users
- User ticket resolution
- Troubleshooting and administration of users
- Installation and support of computer Hardware
- Installation and support of computer Software
- Support of cloud services
- Support for meetings and rooms
- Support of printers
- Support for telephone lines and mobile devices
- Management tasks
- Device inventory
- Software inventory
*Depending on the development of the candidate, other tasks of an accounting nature could be performed.*
Who would we like to hire
Must Have
- Availability to do a student placement agreement through your university / institute for at least 6 months
- Knowledge of Windows 10 and Windows 11
- Knowledge of macOS
- Knowledge of major Linux distributions, such as CentOS and Ubuntu
- Knowledge of Microsoft Office applications
- Knowledge of hardware installation and PC assembly
- Knowledge of smartphones and common telephony systems
📌 Helpdesk internship student (Barcelona)
🏢 Center For Genomic Regulation
📍 Barcelona
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.