Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Data & Analytics Consultant.

Main Tasks

• Perform data analysis to uncover insights that support decision-making across customer experience initiatives.

• Design and maintain dashboards to monitor performance metrics and campaign effectiveness.

• Utilize BI tools such as Qlik and Power BI to visualize data and communicate findings effectively.

• Collaborate with internal teams to define and implement AI strategies for content generation, customer profiling, and process optimization.

• Proficiency on automation tools such as Power Apps and Power Automate to streamline processes and tasks.

• Support the development of customer segmentation models and qualification frameworks.

• Stay informed about AI trends, technologies, and applications relevant to marketing and customer engagement.





• Contribute to the integration of AI tools for audiovisual content generation and automation.

Skills

• Strong analytical skills with experience in data analysis and visualization.

• Proficiency in BI tools such as Qlik and Power BI.

• Skilled in Power Apps and Power Automate for process and task automation.

• Familiarity with AI tools for content generation and customer profiling.

• Understanding of digital marketing and omnichannel strategy.

• Ability to interpret complex datasets and translate them into actionable insights.

• Collaborative mindset and strong communication skills to work in cross-functional and international teams.

• Knowledge of segmentation techniques and customer data modeling.

Required Experience

• Proven experience in data analytics, business intelligence, or AI-driven marketing roles.

• Experience working with AI tools and technologies for content and process optimization.

• Backgro

📌 Data & Analytics Consultant (Madrid)
🏢 Omega CRM, A Merkle
📍 Madrid