About Bolt
Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a general mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.
From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.
And we're just getting started.
Why join Bolt?
- Build the future of mobility and help transform how people live and move in cities.
- Tackle challenges at scale that span technology, operations, regulation, and growth.
- Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
- Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.
About The Role
As the Senior Operations Specialist for Driver Communication and Engagement, you will: Drive awareness and adoption through targeted communications during driver-facing product and feature launches. Build and maintain driver engagement, education and loyalty through consistent, localised, multichannel communication. Own our driver comms strategy, planning and execution, coordinating across teams for content and channels to drive impact and improve performance.
Main Tasks And Responsibilities
- Collaborate with Central, Local Ops and Local Marketing in rolling out comms plans for new product and feature launches tailored to our driver audience.
- Collaborate with Central, Local Ops and Local Marketing in rolling out comms plans for new product and feature launches tailored to our driver audience.
- Lead and develop a communications strategy, plan and calendar to achieve quarterly and monthly market
📌 Senior Operations Specialist (Madrid)
🏢 Bolt
📍 Madrid