Job Description

This role is designed for a strategic Managed Services architect capable of shaping commercially compelling, AI- enabled and outcome-driven service models across applications, infrastructure and cloud operations.

Position Purpose

Avanade is accelerating the growth and evolution of its Managed Services business across Applications, Infrastructure, Cloud and Digital Operations. As part of this ambition, we are looking for a Managed Services Solution Architect with strong deal shaping, service model design and strategic transformation capabilities.

This role will be responsible for shaping compelling, commercially viable and future-ready Managed Services solutions for new and existing clients. The successful candidate will combine deep understanding of Managed Services delivery models with a strong business mindset, helping Avanade define differentiated value propositions, modern operating models and scalable service frameworks.

A key focus of the role will be to contribute to the evolution of Managed Services through AI-enabled operations, automation,



observability and Agentic AI service models , supporting both infrastructure and application managed services. The candidate will help clients move from traditional service models towards more intelligent, proactive, measurable and outcome-based services, combining human expertise with AI-driven service orchestration.

The role requires strong customer-facing skills, executive communication, commercial awareness and the ability to translate complex technical and operational concepts into clear business value for clients.

Key Responsibilities

The Managed Services Solution Architect will be accountable for shaping and developing Managed Services solutions across new opportunities and existing client accounts. Responsibilities will include:
- Lead the end- to- end shaping of Managed Services opportunities , from early qualification and discovery to proposal development, commercial modelling and contra

📌 Regional Managed Services Lead (Madrid)
🏢 Avanade
📍 Madrid