Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
What is our proposal?
We are looking for a
B2B Travel Advisor Support
to support our travel partners. In this role, you will:
- Assist travel advisors during the booking process
- Provide product guidance and resolve inquiries
- Guide travel advisors in using our platform independently
- Assist with market-specific questions and requirements
- Follow up on quotes to support conversion
- Contribute to B2B revenue growth when opportunities arise
This position combines customer support with a commercial mindset. It’s adecuado for someone who enjoys helping partners while also being motivated by achieving results.
You will work closely with partners across the
North American continent markets
, gaining exposure to international sales dynamics and developing valuable B2B experience.
What will you do?
- Support travel advisors with inquiries about itineraries, pricing, availability, and policies.
- Prepare and follow up on quotes to help convert them into bookings.
- Identify upselling and cross-selling opportunities when appropriate.
- Manage booking-related issues and coordinate internally when needed.
- Maintain accurate records in CRM and internal systems.
- Stay up to date with product updates and promotions.
- Collaborate with Sales, Operations, and Customer Experience teams.
Requirements:
- Fluent in Spanish and English.
- Previous experience in
📌 B Travel Advisor Support (Barcelona)
🏢 Exoticca
📍 Barcelona
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