This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
The Cyber Security Incident Response Assistant Manager will play a key role in managing and responding to security incidents within WTW's General Cyber Security Incident Response Team. Responsibilities of this role will include:
- Serve as the primary lead for significant security incidents, coordinating response efforts across technical and business teams to minimize impact and ensure timely resolution.
- Establish, refine, and maintain incident response processes, playbooks, and workflows to align with industry best practices and WTW's organizational needs.
- Act as the central point of contact for incident response activities, ensuring effective communication with internal and external stakeholders, including senior leadership, Legal, HR, and Compliance teams.
- Leverage AI and automation to accelerate incident containment, response, and remediation — embedding AI-assisted triage, alert enrichment,



and decision support into SOAR playbooks and response workflows
- Lead the in-depth technical investigation of security incidents escalated from the SOC, ensuring timely containment, eradication, and recovery while identifying root causes and potential impact.
- Adept at leading global response teams, integrating SIEM/SOAR platforms, and collaborating with MSSPs to mitigate cloud-native and supply chain attack.
- Work closely with SOC, Threat Hunting, CTI, Insider Threat, and Vulnerability Management teams to ensure seamless coordination and information sharing during incidents.
- Lead root cause analysis and post-incident reviews to identify gaps, implement lessons learned, and enhance the overall incident response program.
- Evaluate and prioritize incidents based on potential impact and severity, escalating issues to higher levels of management or other teams as required.
- Contribute to the

📌 Cyber Security Incident Response (Madrid)
🏢 WTW
📍 Madrid