Experience the power of a game-changing career

Are you looking for what's next? We're a general technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Technical Support Advisor in Malaga (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

What you will do in this role
- In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or email
- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions
- Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems




- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered
- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position

Concentrix is a great match if you:
- Have a proficient or bilingual level of Spanish and advanced level of English
- Have a completed ICT training
- Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)
- Have a good understanding of the MS Office environment is essential
- Are service orientated, accurate, analytical, communicative and have a good telephone etiquette
It will be a plus if you have:
- A strong technical affinity, experience in technical field
- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment

What's in it for you
- Full-time 39 hours/week permanent contract: Schedule 09:00-18:00 Monday-Friday
- Salary 19,6

📌 Technical Support Advisor (Benalmádena)
🏢 Concentrix Spain
📍 Benalmádena