- We are looking for a driven and enthusiastic Customer Success Executive - Middle East (m/w/d) , who desires to contribute to the growth and success of our fantastic and growing client base in the Middle East
- Manage and grow a portfolio of existing clients to ensure they are getting the most out of the Bizaway platform
- Onboard new corporate clients on our platform, to make sure they are 100% up and running
- Tailor onboarding materials like user guides, videos, training materials etc. to your client’s needs
- Build strong relationships with key stakeholders and monitor and act on customer feedback - turning skeptics into BizAway ambassadors
- Proactively identify client growth opportunities and hit upselling targets
- Define Quarterly targets with the Customer Success Team Lead
- Work with the whole CS and Sales Team to share best practices and ensure continued growth
- Proactively propose actions, strategies,



and campaigns to improve internal processes and enhance growth
Benefits
- Health Insurance
- Employee welfare
- Multicultural environment
- Remote work and flexibility
- Euity in the company- 1+ year experience working in a B2B account management / customer success role
- Proactivity: you actively propose value-creating solutions and are not afraid of mistake
- Hunger: you are not afraid of challenges and you are eager to learn something new every day
- Native level of Arabic and fluent English
- Flexibility: you are comfortable working in a fast-changing environment with few certainties
- Any additional language or experience working with multiple Middle Eastern markets
- Previous experience in fast-growing start-ups

📌 Customer Success Executive (Barcelona)
🏢 Bizaway
📍 Barcelona