Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description
Do you have a passion for hospitality and a sharp eye for tech? Join our International General Hospitality IT Support team

From resolving system issues tooptimizingconfigurations,you’llbe the bridge between hotel teams andbackofficetech solutions.

Team Mission
We’relooking for tech-savvy, hospitality focused individuals to join a new team within our Hospitality IT Support area. If you come with a background in hotel operations like Front Office, this may be for you.





The Hospitality IT Support team will provide hotels a personalized IT concierge service for any issues they may have about our Property Management System (PMS). Our PMS system is used by more than 400 hotels worldwide for their daily operations. Your role will be to provide first hand support for application errors and support requests from hotel users. You willbe responsible forsolving training issues and making configuration changes to the PMS system, as well as managing tickets in our support tool ServiceNow when an issue needs to be passed to a more technical support team. You will be the single point of contact for specific group of hotels that you will own as your own personal portfolio. In this way, the successful candidate will be skilled in building strong and trusting relationships with our hotel users, so that we can transform the relationship our hotels have with IT from a transactional relationship to a dee

📌 Hospitality Application Support Specialist- French Speaking (Madrid)
🏢 Prize by Radisson
📍 Madrid