Role Summary:

The Service Engineering & Automation team is responsible for the implementation,
management and maintenance of hybrid and private cloud solutions for its
enterprise customer base. The team is consisting of highly experienced
professionals with years of experience in operating and maintaining all building
blocks of sophisticated cloud designs. Virtualization, Storage, Backup and OS
management mixed with DevOps mentality and practices are what sets this team
apart and what makes it a welcoming environment for skilled IT enthusiasts
looking for a new challenge.

The senior engineer in Service Engineering & Automation team is a subject matter
expert for all cloud services and has in-depth understanding of all components
that form a cloud solution and is proficient in everything it takes for a
customer to see the desired outcome on his system. That includes the whole
lifecycle - from installation and initial configuration based on pre-approved
design to capacity allocation and configuration of systems.

Job Scope/Supervision:





Technical point of contact for Service Delivery, Sales Engineering, Project
Management and In-Country Datacentre teams for issues related to Hosting service
design, implementation, test and delivery of customer solutions.

Duties and Responsibilities:

* Identify manual, high-toil operational tasks eligible for automation and lead
the end-to-end design, implementation, and lifecycle management of those
automated solutions.
* Lead initiatives to replace manual deployment processes with zero-touch,
automated workflows, driving significant optimization in delivery times and
reducing human error.
* Provide advanced engineering support and root cause analysis for issues
related to automation platforms and infrastructure state consistency.
* Deployment, maintenance and management of hybrid cloud solutions or dedicated
on-prem solutions in any of the 50+ GTT PoPs around the globe
* Provide advanced engineering support and complex troublesho

📌 Senior Engineer, Service Engineering (Barcelona)
🏢 Gtt
📍 Barcelona