Hungry, Humble, Honest, with Heart.

The Opportunity

Exciting times here at Nutanix as we are expanding our EMEA team in Barcelona

Do you love technology, and innovation and have a customer-first mindset? Expand your skills and knowledge with our leading-edge Hyper-Converged Infrastructure (HCI) technology and Hybrid-Cloud solutions

Here at Nutanix, we value providing all our customers with an exceptional support experience. Join our family in a multicultural working environment and be part of a company that wants your career to succeed and thrive

Sounds like you? Read on

About The Team

At Nutanix, you will have the opportunity to be a part of our EMEA Technical Support (SRE) team based in Barcelona. Our SRE team comprises talented individuals working collaboratively to deliver the best support to our customers promptly. As a team, we are focused on maintaining high system reliability and availability.

You will report to the Support Manager, who provides guidance and support in ensuring seamless operations within the team. At Nutanix,



we offer a hybrid work setup where employees are expected to be in the office for three days a week. This setup allows for a good balance between the collaborative benefits of in-person interactions and the flexibility of remote work.

In terms of travel requirements, there are no extensive travel demands for this position. Our focus is primarily on delivering exceptional support to our customers while maintaining a healthy work-life balance for our team members.

Your Role

Provide technical support for Nutanix´s HCI solutions
Troubleshoot, diagnose, and debug enterprise customer issues
Collaborate with development engineering team
Resolve cross-vendor issues with technology partners
Improve product serviceability and develop tools
Deliver excellent customer support experience
Share technical knowledge with team
Focus on customer success and satisfaction

What You Will Bring

3+ years of relevant technical experience
Expertise

📌 Technical Support Engineer (Barcelona)
🏢 Nutanix
📍 Barcelona