The BPI Lead will report to the Sr Manager of of Process Excellence and
Continuous Improvement.The role will include responsibility for the creation and
delivery of best-in-class process improvement methodology and associated process
training throughout the organization. This includes, but is not limited to, the
reengineering, standardization, automation, and implementation and deployment of
any process to increase client and associate engagement, as well as driving
efficiencies and high productivity
Involves analyzing existing business processes to find inefficiencies,
opportunities for automation, and then designing, implementing, and monitoring
new, more efficient processes to improve performance, client experience,
associate engagement, and aligning with business goals. Key responsibilities
include collaborating with cross-functional teams, conducting data and root
cause analysis, mapping processes, doing time and motion exercises, preparing
and leading workshops, developing project plans, creating documentation, and
ensuring new processes are adopted successfully.
This role has high visibility with Executive management and requires mature
leadership as well as strong change management skills. The priorities of this
role will be defined by the Sr Dir. Business Transformation, Integral Payroll and
will be in line with the strategy of the organization.
Essential Duties & Responsibilities:
* Execute the BPI strategy and drive the roadmap of the key initiatives
focusing on client & associate engagement, standardization, simplification
and automation, utilizing proven process improvement techniques such as Lean
Six Sigma
* Apply frameworks and best practices to evaluate the transformation project's
readiness to launch, develop action plans, leads program mobilization
efforts, and provide advisory and program management services throughout the
life of the program
* Conduct Kaizen continuous improvement workshops and ensure the associated
agreed action points are imp
📌 BPI Lead (Barcelona)
🏢 Adp
📍 Barcelona