Picture this: short commutes, international colleagues, sunshine most of the year — and a role where you’re actually learning how a general online business works behind the scenes.
Founded in 2008, our client is a major player in the international iGaming industry, operating multiple sportsbook and casino brands across global markets. They aim for best-in-class customer experience, and that’s where you come in.
This isn’t a copy-paste customer service job. You’ll handle daily communication via calls, live chat, and email , making sure players receive fast, clear, and professional support. Resolve customer queries across phone, chat, and email
Process KYC documentation and conduct enhanced due diligence when needed




Contribute to team KPIs and overall service levels
Support management with ad hoc analysis of customer trends
Fluent Danish (written & spoken)
Comfortable working shifts
Previous customer service experience is beneficial
Commercial
Why Malta + this company works
Hybrid setup with real flexibility
Up to 40 days per year working remotely from anywhere
Relocation package + bonus scheme
International private health insurance
Home office setup bonus
Office breakfast (Tuesdays) & lunch (Mon/Wed)

📌 Danish-speaking Customer Support Expert (España)
🏢 Next Job Abroad
📍 España