Night Shift Customer Support Agent – Live & Work in Malta (iGaming)
Some people run on coffee.
Others run on moonlight.
If you’re sharp at night, experienced in customer support, and want an international career in iGaming, this is your lane.
We’re hiring for an established iGaming company in Malta , one of Europe’s main hubs for online gaming, tech, and international careers.
Why Malta?
This isn’t just a job location, it’s a lifestyle shift.
Living in Malta means:
- Mediterranean climate
- Sea views, beaches & after-work swims
- International community
- English-speaking environment
- Easy travel across Europe
- Huge social scene within iGaming & tech
You work nights. You enjoy days most people sit in offices for.
Why this role is perfect for night owls
This is a night shift position after training. Adecuado if you:
✔ Focus better in the evening
✔ Like calmer, more independent shifts
✔ Prefer a different rhythm than the 9–5 world
✔ Want daytime freedom in Malta
Training is done during daytime hours — then you move into night operations.





You need previous experience in customer support.
We’re looking for people who already know how to:
- Work with live chat, email and customer cases
- Handle multiple conversations at once
- Stay professional in fast-paced environments
- Understand service, systems and customer responsibility

Experience in iGaming is a big plus.
What you’ll be doing
You’ll be the first point of contact for players via:
- Live chat
- Email

You’ll handle:
- Account questions
- Player verification (KYC) & document processing
- Payments & account-related queries
- Responsible Gaming situations
- Identifying suspicious behaviour
- Investigating issues and providing solutions

You’ll also:
- Escalate complex or sensitive cases
- Spot risks and unusual activity
- Promote relevant services where appropriate
- Deliver first-contact resolution whenever possible

This role combines customer care, security awareness, and problem-solving .
Requirements
- Fluent E

📌 Norwegian-speaking Night Shift Customer Support Agent (España)
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