Customer Experience Agent (España)

Customer Experience Agent (España)

13 ago
|
Next Job Abroad
|
España

13 ago

Next Job Abroad

España

Start your international career in iGaming – Live & work in Malta
What if your next job didn’t just change your role…
but your country, network, lifestyle and future career path ?
We’re looking for a Norwegian-speaking Customer Support Agent to join an international iGaming company in Malta, one of Europe’s biggest hubs for online gaming, tech, and digital entertainment.
This is how thousands of people start their integral careers. And many never leave the industry again.
Why this role is bigger than “just customer support”
Customer Support in iGaming is where you:
- Learn how a fast-paced international company actually runs
- Work with payments, security, fraud, compliance & player experience
- Understand customer psychology and digital platforms
- Build experience that can lead to roles in Fraud, Compliance, VIP, Payments, CRM, Product or Team Leadership
This industry promotes from within. A lot.
What you’ll actually be doing
You’ll become an expert on online casino and sportsbook services while helping customers via:
Live chat
Email
Phone
You’ll support players with:




Account questions
Payments & withdrawals
Verification (KYC)
Security checks
Technical and gameplay questions
You’ll also:
Work closely with other departments to solve cases
Handle sensitive situations with professionalism
Spot patterns, risks and customer trends
Contribute ideas to improve systems and customer experience
No two days look the same — it’s fast, social, and problem-solving driven.
Requirements
What helps you succeed here
Fluent Norwegian (written & spoken)
Good English
Interest in sports, gaming or digital services
You like solving problems and talking to people
You can handle responsibility and make decisions
Comfortable with shift work
Benefits
Real career growth (not just a promise)
You’ll have access to internal development paths in areas like:
Escalations
Fraud & Risk
Compliance
Commercial operations
Product knowledge

And then there’s Malta…
Living in Malta means:
- 300+ days of sun

📌 Customer Experience Agent (España)
🏢 Next Job Abroad
📍 España

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