Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a integral experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today
Position Purpose:

The Trainer Assistant is responsible for the training and development of contact center personnel in the areas of client deliverables and expectations including product information, sales and customer service.
Note: This position serves as backup in the event there’s training ramp for the said program.



While not on platform (training a class) Training Assistant will be assigned to handle calls.

Job Responsibilities

• Deliver new hire and ongoing training with emphasis on customer service and sales skills, client product knowledge, as well as Everise policies and procedures.
• Deliver new hire or upskilling in virtual or brick and mortar facility
• Maintain a high success rate of successful graduates as demonstrated by high ratings on graduate evaluations and on the job performance.
• Partner with clients in curriculum design and modification. Develop associated supporting materials.
• Ensure that all trainees are actively engaged in the training process through the planning and implementation of activities and incentives.
• Prepare lesson plans and course agenda for each training class.
• Conduct proficiency evaluations and certify trainees for the programs to which they are assig

📌 Trainer (Cabra del Santo Cristo)
🏢 Everise
📍 Cabra del Santo Cristo