As the Program Owner with European scope, you will lead a core initiative to enhance Last Mile delivery capabilities, directly contributing how JD Logistics delivers parcels to customers across Europe. Your focus will be on:
1.Process Optimization and Standards Implementation
- Design and deploy scalable frameworks and standardized operating procedures applicable across all EU operating countries, ensuring seamless program expansion aligned with strategic business objectives.
- Drive process improvements across several operational domains including performance management, demand planning or fleet damage and repair management.

2.Strategic Program Enhancement
- Lead the development and execution of program enhancements such as capacity planning or design of the Last Mile Delivery infrastructure.

3.Performance Monitoring & Operational Excellence




- Analyze and monitor delivery performance metrics to identify optimization opportunities in collaboration with local operations teams throughout Europe.

4.Cross-Functional Collaboration & Innovation
- Orchestrate cross-functional alignments with key stakeholders, including Procurement and Local Operations to drive the implementation of solutions that resolve relevant Last Mile Delivery challenges.

Requirements:
- Language Requirements: Fluent spoken and written in English
- More than 5+ years of professional experience in respective field
- Education: Bachelor's degree or higher
- Experience in last mile delivery sector, fleet management
- Proficient in Office software and strong data analysis skills
- Possess a strong sense of responsibility, strong communication and coordination skills, logical thinking and proven problem-solving abilities; ideally in a multi-cultural environment

📌 Program Manager – Last Mile Delivery (Comunidad de Madrid)
🏢 Jd. Com
📍 Comunidad de Madrid