Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to
developing ground-breaking technologies with a genuine impact on patients’
lives. At the core of this commitment is our investment
in cutting-edge information technology. This supports our innovation and
collaboration on a integral scale, enabling our diverse teams to optimize both
efficiency and success. As part of our IT team, your expertise and commitment
will help facilitate our patient-focused mission by developing and enhancing
technological solutions.

How you will make an Impact:

* Provide on-site IT related Hardware support to assist in the installation,
integration and maintenance of computing devices.

* Troubleshoot and repair hardware and/or software for desktops, laptops,
peripheral equipment and other IT related hardware (Tier 2/3)

* Configure and manage customer workstation, portable computing devices and
peripherals (Following defined imaging and deployment processes)

* Perform daily support (moves, adds, changes, etc.) for desktops, laptops,




peripheral equipment and other IT related hardware (ex. VOIP Phones, A/V
support as applicable for your region, etc.)

* Define Lifecycle upgrade requirements and other IT project support needs
involving IT Technicians/Technologists

* Training users in various situations, educating them regarding use of
hardware, its software and related systems. Training would be brief,
one-on-one, small group, ad-hoc and hands on "How-to" instructions

* Manage installation of desktops, laptops, peripheral equipment and other IT
related hardware

* Create image and defined deployment processes for managing work stations,
portable computing devices and peripherals (aligning to Global standards with
regional adjustments per regulations)

* Coordinate activities with third party vendors as needed (Order fulfillment,
Warrantees, Project Needs, Vendor relations / feedback, and so forth)

* Assist the business with defining tablet and mobile device solu

📌 IT Technologist (Moncada)
🏢 Edwards Lifesciences
📍 Moncada