Description

Veterinary Receptionist

Part Time Veterinary Receptionist - Specialist Referral Practice - Malvern East
Animal Eye Care stands as Australia's premier Veterinary Ophthalmology Clinic, continually expanding its reach and influence. We are currently in search of a dedicated receptionist to become an integral part of our esteemed veterinary and nursing team on a permanent part time basis.

We require this person to work Mondays, Thursdays and Friday.

As the first independent veterinary referral practice in Australia, Animal Eye Care has been a beacon of excellence in patient care and veterinary ophthalmology for nearly three decades. Our unwavering focus is on the health and well-being of both our patients and their caregivers. We pride ourselves on delivering the highest quality of compassionate medical and surgical care, without the distraction of retail sales.

Your Responsibilities include:
- Serve as the welcoming face and voice of the clinic
- Handle client calls and inquiries with professionalism
- Warmly greet patients and their caregivers upon arrival




- Coordinate and schedule appointments efficiently
- Process payments and generate invoices for caregivers
- Ensure patient comfort by providing gentle reassurance and treats
- Maintain an organised and up-to-date daily schedule
- Assist caregivers with pet insurance claim submissions
- As expertise in ophthalmology grows, triage patients for timely care
- Foster a calming environment to alleviate stress for both pets and their owners

Qualifications, Skills and Attributes:
- Deliver outstanding customer service with excellent communication
- Adaptable team player who harmonises with diverse personalities
- Demonstrate maturity and accountability
- Proficient in computer skills and adaptable to new technologies
- Maintain composure and efficiency in a high-pressure clinic environment
- Passionate about animal care and welfare
- Foster a collaborative and positive workplace atmosphere
- Committed to

📌 Veterinary Receptionist (Vic)
🏢 VetPartners
📍 Vic