BME - Bolsas y Mercados Españoles - drives the transformation of financial markets and belongs to SIX, the third largest exchange group in Europe.
What sets us apart drives us ahead: between local roots and integral relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
Senior Client Onboarding & Platform operations (Financial regulatory technology)
Madrid | Working from home up to 40% | Reference 7966
Do you like turning incidents, client pain and operational complexity into better products and stronger platforms? Join our RegTech team in a hybrid role between Product, Engineering, Operations, Support and Clients.
Our RegTech SaaS solutions support financial institutions with Transaction Cost Analysis, Best Execution and Trade Surveillance. As AI-augmented delivery increases change velocity, we need strong operational product ownership to ensure resilience, monitoring, security,
onboarding efficiency and client delivery improve systematically - not ad hoc.
What You Will Do
- Own and prioritize the backlog for platform operations, monitoring, resilience, onboarding tooling and technical client delivery.
- Translate incidents, support cases, client requests and due-diligence questions into structural improvements.
- Work with Engineering and Platform teams to improve observability, maintainability, automation an operational robustness.
- Support RFPs, DORA/security questionnaires and technical discussions with clients.
- Define requirements for internal tools that reduce manual effort and key-person dependency.
- Bridge Product, Support, Engineering, Sales and Clients with clear priorities and practical execution.
- Level 2 support for complex technical issues and help translate recurring incidents, onboarding frictions and reliability concerns into better monitoring, testing, documentation and platform improvements.
What Yo
📌 Senior Client Onboarding (España)
🏢 Six
📍 España