Job Description
Are you passionate about helping people in their most challenging moments and turning stressful situations into positive experiences? At SIXT, we are looking for someone like you: an empathetic, solution-driven, and customer-focused professional ready to join a dynamic international team and make a real difference — every single day, from anywhere in Spain
YOUR ROLE AT SIXT
In case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle
You work closely with insurance and roadside assistance companies, processing their orders promptly and in a customer-oriented manner
You handle inbound and outbound communication via email and phone, providing seamless support throughout the process
You create orders and reserve the requested vehicles accurately and efficiently
You act as the key point of contact for customers during stressful situations, delivering calm and effective solutions
You contribute to a collaborative, international remote team committed to service excellence
YOUR SKILLS MATTER




Customer Orientation You have an excellent ability to understand and anticipate customer needs, ensuring satisfaction with every interaction
Language Proficiency You are fluent in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus
Effective Communication You are open-minded, communicative, and confident in both written and verbal exchanges
Flexibility You can adapt to a dynamic work environment, including availability for night shifts (22:00–06:00h)
Teamwork & Collaboration You work effectively within an international team, fostering cooperation and a positive working atmosphere
Solution-Focused Mindset You quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction
WHAT WE OFFER
Permanent Contract A stable project with real opportunities for progression
Attractive Salary and Professional Growth Opportunities C

📌 German Speaking Agent Replacement Reservation (Palma)
🏢 Sixt
📍 Palma