13 ago
|
Zeitview
|
Barcelona
13 ago
Zeitview
Barcelona
We are open to someone in Spain, France, Germany, or the UK for this role. This is a 100% remote role
About US
Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the integral transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements here
About the Role:
As a Customer Support Coordinator in EMEA, you will be a key operational support resource for the Go-to-Market (GTM) team across the EMEA region. You will work in close collaboration with the Account Managers and Account Executives and be responsible for the day-to-day operational and administrative support across the EMEA customer base. Where applicable,
you'll also work on and manage initiatives to refine and increase efficiency in the sales team’s processes. This position will report to the Revenue Operations function as part of the Go-to-Market team. We are open to someone in Spain, France, Germany, or the UK for this 100% remote role.
Primary Responsibilities:
Customer Support
Understand customers' business needs and objectives to effectively serve their needs.
Support administrative and financial activities with EMEA accounts, such as:
Administer Purchase Orders internally (registering them in related Sales and Operations tools)
Support invoicing reconciliation with the orders received, asking for PO extension when required, chasing unpaid invoices when required.
Vendor platform management, providing updated documentation, ensuring compliance with customer requirements, coordinating internally to find appropriate documentations.
Support Commercial a
📌 Customer Support Coordinator (Barcelona)
🏢 Zeitview
📍 Barcelona