Zone & Company Software Consulting LLC (“Zone”) is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. We are redefining how finance teams operate by delivering an AI-powered system that automates, connects, and scales financial workflows directly within the ERP.
As the AI operating system for finance teams in NetSuite, Zone enables more than 4,500 customers worldwide to run smarter, faster, and with greater accuracy. Our platform spans the full financial lifecycle, including Quote-to-Cash, Procure-to-Pay, Treasury, Payroll Management, and Record-to-Report, eliminating manual processes and unlocking real-time financial intelligence.
By embedding intelligence directly into NetSuite, Zone helps finance teams move beyond reactive work to proactive, strategic impact. Learn more at or follow us on LinkedIn: linkedin.com/company/zoneandco .
About the Role:
We're looking for a Systems & Support Engineer to join our general IT team and play a key role in delivering an exceptional technology experience for our employees.
As part of our remote-first, globally distributed company, you'll provide front-line technical support while helping manage and improve the systems, devices, and cloud infrastructure that keep our business running.
You'll be the primary IT support contact for our EMEA region, working within our follow-the-sun support model and collaborating closely with colleagues across APAC and the Americas to ensure seamless global coverage.
This is an exciting opportunity for an experienced IT professional who enjoys solving technical challenges, improving processes through automation, and delivering outstanding customer service in a fast-paced SaaS environment.
What You’ll Do:
- Provide L1 and L2 technical support to employees across Windows and macOS environments via ticketing systems, chat, and video calls.
- Own the lifecycle of EMEA support requests, ensuring timely resolution and smooth handovers with gl
📌 Support Engineer (España)
🏢 Zone
📍 España