13 ago
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Strada
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Granada
Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Learn more at www.stradaglobal.com
THE ROLE
The objective is to contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be adaptable supporting either as or when required.
RESPONSIBILITIES
- Support Managers with client engagement ensuring all information is accurate and provided on time
- Provide support and guidance for all implementations and go lives
- Provide daily functional support to the teams,
to support the successful delivery of payrolls and own the end to end payroll process with necessary sign offs.
- Responsible for the maintenance of the Client Solution workbook
- Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation
- Ensure and Sign Off System Maintenance Testing
- Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose
- Responsible for the optimization of HR administrative processes driving efficiency and automation
- Responsible for liaising with customer process leads regarding process gaps, client issues, and escalation handling maximizing client satisfaction.
- Responsible for the resolution of technical issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Ap
📌 Dutch Payroll Specialist (Granada)
🏢 Strada
📍 Granada