13 ago
|
Blu Selection
|
España
13 ago
Blu Selection
España
Description
Are you fluent in Hungarian (native) and German (C1+) and looking for a long-term opportunity in an international company where customer service goes far beyond answering calls?Our client is a well-established integral industrial company with decades of experience and a strong international presence. They are looking for a Customer Service Specialist to join their collaborative team in Sant Cugat del Vallès (Barcelona).This is a stable, long-term position where you'll work closely with Sales, Engineering, and other international departments, becoming a key contact for B2B customers across the Hungarian and German markets. If you're looking for a role where you can build lasting customer relationships, develop your expertise, and grow within an international organization, this could be the perfect next step for you.Your responsibilities:Manage and support a portfolio of B2B customers, ensuring an outstanding customer experienceProcess quotations, orders, and customer requests from start to finishCoordinate closely with Sales, Engineering,
and Field Service teams to provide tailored customer solutionsHandle customer inquiries and resolve issues in a professional and solution-oriented mannerManage complaints and maintain accurate documentation through CRM and SAP systemsFollow up on quotations and open orders to ensure smooth communication and customer satisfactionSupport commercial campaigns and sales initiativesBuild and maintain long-term relationships with business customers while delivering high-quality serviceWhat we're looking for:Native-level Hungarian (mandatory)German C1 or higher (mandatory)Minimum 3 years of professional experience in Customer ServiceExperience in a B2B environment is highly valuedCompleted commercial or technical educationStrong communication, negotiation, and relationship-building skillsStructured, proactive, and solution-oriented working styleGood MS Office skillsExperience with SAP, CRM, PLM, or similar systemsAlready based in
📌 Hungarian and German SpeakingB Customer Support expert (España)
🏢 Blu Selection
📍 España