Valencia, Spain | International Banking Project | Career Growth Opportunity

Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.

If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a general financial environment.

Why This Opportunity Stands Out
- Prestigious international banking project
- Permanent contract after 3 months
- Competitive salary + annual bonus
- Structured onboarding & paid training
- Multicultural working environment
- Multichannel customer support role
- High quality of life in Valencia

Position Details

Role: German Customer Support Specialist – Banking Sector
Location: Valencia
Start Date: 18 May 2026

Contract Structure
- Initial 3-month temporary contract
- Permanent contract based on performance

Salary Package – Valencia
- €20,800 gross/year
- €1,200 annual performance bonus

Your Responsibilities





You will be responsible for:
- Assisting customers via phone, chat, and email
- Managing banking inquiries and front desk support issues
- Delivering clear and professional solutions
- Ensuring high-quality customer experience
- Resolving incidents efficiently and accurately
- Supporting German-speaking banking clients

Training & Working Hours

Initial Training

Starts: 18/05/2026

First 5 weeks:
- 09:00 – 15:00 initial schedule
- Gradual increase up to 35h/week

From Week 6 onwards:
- 39h/week full-time schedule

Available Shifts (Valencia)
- Morning: 07:00 – 16:00
- Afternoon: 14:00 – 24:00

Night shifts are NOT available in Valencia

Candidate Profile

We are looking for professionals who:
- Are native German speakers (mandatory)
- Have Spanish level B2 or higher
- Are strong communicators
- Enjoy helping customers and solving problems
- Can work in a fast-paced environment
- Are available from 18/05/2026

📌 German Banking Support Specialist (Valencia)
🏢 Boeva Tech
📍 Valencia