Job Description:
Main activities
- AHE Focal Point for Spares for Spanish Customers IPL Contracts
- Manage customer orders for spares and AGEs (IPL)
- Manage contract execution and report status to the Programs Department.
- Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
- Coordinate with AH, AHD and external suppliers to ensure spares deliveries.
- Coordinate with equipment suppliers to ensure IPL deliveries.
- Coordinate with the Quality Department and the warehouse to expedite deliveries and optimize customer support.
- Improves customer satisfaction on Spares services.
- Analyze and manage spare parts order book.
- Ensure transversal coordination with different departments to fulfil customer needs
- Issue and update of Provisioning Plan
- Report generation to allow customer monitoring
- Analysis of existing problems (misalignment of data, discrepancies, etc)
- Control of warehouse activity to ensure readiness of material to be delivered.
- Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.
Competences
- Customer Oriented
- Team Management
- Knowledge of Supply Chain
- Knowledge of Business & Contract Management
- Continuous Improvement methodologies
- Capacity to welcome problems and put in place corrective actions.
- Knowledge of aeronautics standards
- Experience with Military Customers
Soft Skills
- Ability to work in an international & multicultural environment
- Ability to build working relationship across multiple disciplines
- Autonomy and rigor to apply and follow standards
- Capacity to anticipate risks and difficulties
- Capacity to analyze, to propose solutions in a synthetic way
- Good communication skills
- Value creation oriented
- Initiative and proactivity
Languages
- Fluent in English & Spanish
- French or German valuable
Profile
- Degree/Master in Economics or Business Administration & Manag