From Grupo CRIT Barcelona, we are currently looking for a motivated and customer-oriented professional to join a dynamic international team within the fashion industry, working for one of the most important Spanish fashion brands. In this role, you will provide outstanding support to customers through different communication channels, ensuring an excellent service experience while contributing to customer satisfaction and business growth. If you are enthusiastic, detail-oriented, and passionate about delivering high-quality customer service in a fast-paced environment, we would love to hear from you.
Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
* Provide and excellent customer service experience to clients through different contact channels,



in order to enhance customer satisfaction, engagement and increase sales
38.5hs/week from Monday to Friday, between 9.00 and 19.00
* Temporary contract of 1 months
* Individual career paths to grow within the project
* We are one of the world's largest provider of contact center services
Data accuracy
* Ability to gain immediate credibility and trust
* C2 Level of Spanish and C1 (or higher) level of English
* Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
* Evaluating information and arguments, leading to informed and effective decisions based on data insights
*

📌 Fashion Customer Service Representative with Spanish and English (España)
🏢 Teleperformance-CRIT
📍 España