Customer Success Manager, Mid Market, French Speaking (Strategic Customer Success Team)
Join Semrush, a general tech company that builds the leading digital marketing platform, to manage a portfolio of mid‑market French‑speaking customers and help them achieve sustainable growth.
Drive high customer retention and renewal rates by managing the renewal pipeline, ensuring ongoing value, and collaborating with account and marketing teams to identify upsell opportunities.
Relationship Management: Renewal Pipeline Management: Maintain a pipeline of high‑growth customers, emphasizing total contract value and long‑term partnership.
Drive Customer Value: Collaborate with stakeholders to map key workflows to marketing outcomes, ensuring customers understand how Semrush features deliver value.
Identify and pursue expansion opportunities with Sales & Marketing to grow the customer’s use of Semrush tools.
3–5+ years of experience in Customer Success, Account Management, or a related role focusing on enterprise customers in MarTech or SaaS.




~ Strong pipeline management skills and a proven track record of delivering renewals ahead of schedule.
~ Proven experience building relationships with senior stakeholders.
~ General understanding of digital marketing technologies such as SEO, SEM, content marketing, analytics, CRM, and marketing automation.
~ Experience upselling customers and generating qualified leads.

Ability to navigate ambiguity and complexity in a rapidly changing global business environment.
Flexible working hours
Employee Support Program
Meals, snacks, and drinks at the office
Training, courses, conferences
About the Company
Semrush is a leading online visibility management SaaS platform, empowering businesses worldwide to run SEO, PPC, content, social media, and competitive research campaigns with measurable results. With 17 years of product development and 10,000,000+ users across America, Europe, Asia, and Australia, Semrush is publicly traded on the NYSE (ticker:

📌 Market Success Manager (España)
🏢 Semrush
📍 España