We are looking for talented individuals experienced in Linux system management, virtualization tools, DevOps tools, bash & python scripting. The operations team provides enterprise-level assistance to achieve the IT security goals and business needs of our clients. The team also performs training courses and demos of the security platform.
Remote
Full-time
This role is hybrid and it requires technical expertise to provide technical support to our community users.
Defining and tracking key performance metrics (KPIs) to measure community growth, engagement, and satisfaction.
Fluent in English with excellent written and verbal communication skills.
Proven experience in a support or technical leadership role, ideally in IT, SaaS, or a customer-facing environment.
Strong knowledge of Linux environments, troubleshooting, and administration.
Familiarity with networking concepts, including TCP/IP, DNS, VPNs, and firewall configurations.
Experience with scripting languages like Python, Bash, or similar.
Experience with open-source communities or technical forums.
Understanding of social media platforms, forums, and other community engagement tools.
Familiarity with the Elastic Stack or similar monitoring and logging solutions.
Passion for learning and staying updated with the latest in technology and support practices.
Experience with tools like Docker, Kubernetes, Ansible, Puppet, Chef, and cloud platforms such as AWS, Azure, or GCP.
100% remote.
~ Home office budget.
~ Collaboration and development with some of the leading international IT companies.
~ Internet connectivity and protocols (TCP/IP)
Firewall configuration knowledge
Python
Submitted profiles will be reviewed once it becomes available.
📌 Community Manager Team Lead (España)
🏢 Wazuh
📍 España